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Opening hours
  • Monday 9.00am - 7.00pm BST
  • Tuesday 9.00am - 7.00pm BST
  • Wednesday 9.00am - 7.00pm BST
  • Thursday 9.00am - 7.00pm BST
  • Friday 9.00am - 7.00pm BST
  • Saturday 9.00am - 5.30pm BST
  • Sunday 10.00am - 4.00pm BST
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Travel with confidence

When you travel with us you can be confident that we are doing everything possible to keep you safe. Have a question? Read on for our COVID-19 FAQs.


Do I need to be vaccinated to travel with Explore?

At Explore, we do everything we can to ensure responsible and hassle-free travel. 
You do not need to be vaccinated or provide a negative test unless it is a condition of entry of the destination country you are visiting.
For many countries, at least one of these requirements remains a condition of entry, so please ensure you check the specific entry requirements well in advance of travel. 

Do I need to carry proof of my vaccination status?

Please check requirements of the destination to which you are traveling.

What will happen if someone in the group tests positive?

Should you or another member of the group unfortunately pick up COVID-19 during your travels all our Explore leaders are trained to support and assist you and the group on the ground. They will follow the local protocols for testing and isolation and are supported by our 24/7 UK based operational team and local in-country partners. In most circumstances the person will have to isolate from the group until they test negative.

Do I still need COVID-19 testing for entry to my destination?

Several countries still have a requirement to carry proof of a negative PCR or Lateral flow test for entry taken within a defined timescale of arrival. The defined timescale is for when the sample was taken, not from the date on which the result was delivered. We strongly advise that you check with the relevant Embassy travel advice to ensure that the test you decide on meets their entry requirements. If your flights transit through another country please also ensure you meet the travel requirements for that country.

Are there any COVID-19 restrictions still in place in my chosen destination?

Whilst in most countries mask wearing, social distancing and sanitizing have been removed there are still several countries / airlines and airports where there restrictions remain in place, we therefore still recommend you carry some masks with you in case.

Are there any other requirements for entry to my destination?

Some countries require you to complete a passenger information form prior to entry,  proof of insurance, proof of where you are staying which can be found on your final documentation. Please check requirements of the destination to which you are traveling.


✓ Explore Flex

As well as being confident in travelling with us, you can be confident in booking with us.

We’ve always had flexible booking conditions and hassle-free experiences, and we’ve only strengthened this in light of the pandemic.
Find out more