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Opening hours
  • Monday 9am - 5pm BST
  • Tuesday 9am - 5pm BST
  • Wednesday 9am - 5pm BST
  • Thursday 9am - 5pm BST
  • Friday 9am - 5pm BST
  • Saturday 11am - 3pm
  • Sunday Closed
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Travel updates

Monday 12 July

Explore to resume travel to Amber list countries from 19 July 2021 and add to existing Green list destinations. 

The UK Government update on 8 July 2021 confirmed that the restriction on travelling to Amber list countries for leisure purposes will be lifted from 0400 am on 19 July 2021.

Explore are therefore able to resume operating trips to Amber list countries as long as:

•    The FCDO advice does not restrict travel for non-Covid reasons
•    Your destination country is permitting entry for UK travellers

We can therefore confirm that if your destination is Green or Amber, we will plan to operate your trip as planned. See the full FAQs table on our Book with Confidence page for more information about how the traffic light system affects your holiday booking. It is your responsibility to ensure you are eligible to travel which may include being fully vaccinated to return from Amber countries without quarantine restrictions. Please check the Department of Transport website for the latest rules on UK entry requirements

We will not currently operate group trips to Red list countries. 


COVID-19 update

For details of entry requirements and where you can travel to from the UK, check our pre-departure information, including current COVID-19 testing requirements and pre-arrival health questionnaires, for each country.  

Whilst we strive to update this on a regular basis we recommend you also check the FCDO website for up to the minute latest advice on entry requirements in this fast evolving situation. Information can change at any time.

We have a specialist team reviewing our trips week-by-week, collating all the latest travel advice, regulations for each country and assessing each individual trip. Our customer service team will then be in touch on or before the 60 day balance due date to discuss any changes or, if the trip is cancelled, the options available to you.

If anything changes with regards to your trip, or we need to cancel it, we will be in touch as soon as possible. 

Thank you for your understanding.

Flights update

If you have been notified of a flight schedule change or cancellation by your airline, we will be in touch with you in due course. 

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