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Opening hours
  • Monday 9am - 8pm BST
  • Tuesday 9am - 8pm BST
  • Wednesday 9am - 8pm BST
  • Thursday 9am - 7.30pm BST
  • Friday 9am - 7.30pm BST
  • Saturday 9am - 5.30pm BST
  • Sunday Closed

Contact Us

Our travel experts have visited many of our exciting destinations and are only too happy to discuss your holiday needs. We would be delighted to hear from you. Call our team or fill in the form below and one of our Adventure Travel Consultants will get back to you.

Department Contact Information


To make a booking
01252 883 959

If you already have a booking
01252 883 190

Ticket and joining information
01252 883 739

Ticket wallet and luggage label Request
01252 883 739

To make a Tailormade enquiry

Tailormade enquiry form
01252 883 184

To make a Polar enquiry

Polar enquiry form
01252 884 247

For payments and insurance
01252 883 998

For marketing
01252 883 536

For travel agents
01252 883 115

If you have a query or feedback having returned from your trip

If you are having trouble using the website

To nominate an Explore Leader

Award nomination form

Please give your preferred contact number
Please select the nature of your enquiry so it can be sent to the relevant team.
Please write any questions or queries you have here

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